Have you ever called to customer service?

13 Aug

I’m sure you did. These are the calls I try to avoid, postpone, or delegate to someone who knows how to handle it (my husband). I just get unnecessary stressed.

I almost never get deals, discounts or resolutions when I call these people. I don’t know how to play their games because I wasn’t born here I guess, I’m too straight forward. I don’t threat to leave the company if they don’t give me the deal. I just leave.

Today we had a really bad experience with one of the local newspapers. 1 hr on the phone and no resolution was found. To call a place like this I really need to book this time in my schedule and take it away from other things I try to manage on day to day basis. Absolutely unacceptable

And they say it’s so fun to live in USA…these people clearly never had to deal with the customer service!

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